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Today, service is much more than just repair and maintenance. Service contracts are an integral part of your preventive maintenance program. During project management, Pentair Clean Process Technologies' service team is introduced to the customer and assists with commissioning. On-site the service team gathers valuable information about the local conditions of the operation. With performance data monitoring, we are able to acquire long-term data, which ensures that troubleshooting and service activities can be very efficient and to the point in case of an emergency. By taking advantage of the full service contract a company can be assured that the potential for continuous improvement of a plant is explored on a regular basis and place its focus on the core business.
Our lifecycle/service management can be divided into two phases: design and operation. Proposal/planning, contract management, and engineering up to commissioning are typical design services. Start-up, monitoring, consulting (24/7 helpdesk), maintenance/ replacement of components, evaluation and optimization are part of the operation services. The overall goal is to secure that an operation is running in the best possible and most cost-efficient way. Our proactive service approach aims at: • Improving production periods • Reducing downtime • Lowering energy consumption • Limiting maintenance costs to a bare minimum • Increasing the ROI of an operation |